| Systems Analyst (Computer Systems Analyst) |
| Category : |
Permanant |
| Type : |
IT |
| Keyskills : |
Web Applications(HTTP/HTML), Dynatrace, Sitescope, Web Services, Ajax Protocol |
| Experience : |
3 - 5 Yrs |
| Location : |
South East, Multiple Locations, United States of America |
| Description : |
- Provide second level user support for the Customer Due Diligence tool
- Utilize the ALM Tool to administer the defect lifecycle, monitor progress, and extract data in support of reporting requirements
- Manage and resolve issues escalated by users in a timely mannerAnalyzing business needs, gathering requirements, planning, organizing and documenting Support and help team in all phases of the Software Development Life Cycle (SDLC)
- Communicate with the user community to understand resolve issues
- Partner with technology teams (Business, Quality Assurance and Developers) to provide issue resolution
- Understand use cases/stories related to business requirements
- Analyze trends and produce management reports
Min Education Required : Bachelors Degree in Computer Science or its equivalent
Send Resumes by Mail : hr@btssi.net or HR -Jobs , 6351 Preston Road Suite 115 Frisco TX 75034 USA |
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